3.0

credits

Average Course Rating

If not managed well, a critical incident or series of critical incidents can pose significant threat to a community and an organization’s well-being. It can establish, sustain, or destroy a leader’s reputation and survival. Effective prevention, mitigation, recovery, and restoration are contingent on a leader’s ability to develop crisis management and contingency plans, assess a situation, direct and motivate individual or multi-agency response, and communicate well to all involved. This course is built on the belief that a leader in a crisis is a leader in routine day-to-day matters, as well. Students review and evaluate current crisis management theory and practice. They draw on their experience to assess high profile situations and apply lessons learned to their own organizations and work environments.