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In this course design team leaders will undergo training in clinical need identification through clinical immersion in the Johns Hopkins Hospital System. Leaders will learn observation techniques, survey methods, mind-mapping and root-cause analysis. Dates: Tues 1/17- Friday 1/20, Monday 1/23 - Friday 1/27 The schedule for this class will change with clinical practice but will generally fall within the hours of 6am - 6pm.