3.0

Average Course Rating

Introduces design thinking, a transdisciplinary, human-centered, creative problem-solving approach, and its applications in public health. Focuses on engagement with a Baltimore-based organization to address a real design challenge based on a problem the organization is facing. Provides students with practice using the design thinking process to identify a product, service, or system that more effectively meets end-user needs and preferences. Includes empathetic research methods to uncover insights about the challenge and end-users’ experiences, working with stakeholders to generate a range of potential solutions, prototyping, and testing promising solutions, and identifying key considerations for implementation and scale-up. Discusses real-world case studies with HCD practitioners from the Johns Hopkins Center for Communication Programs (CCP).