Quality Management Concepts and Tools for Healthcare in Low and Middle Income Countries
4.0
creditsAverage Course Rating
Presents the concepts, principles, and tools of total quality management methods for health systems in low and middle income economies. Emphasizes integrated health systems management; fostering a genuine team approach in the face of an hierarchical tradition; central importance of community governance; interventions designed based on evidence and standards of practice and in an equitable fashion; introducing a measurement-based approach to problem solving, emphasizing analysis of service delivery process and outcome; and integrating implementation science as an integral component of the management system.
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