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Basic services such as drinking water, sanitation, solid waste management and public transport are essential to development, yet in many countries their provision remains extremely problematic. In this course we review the main challenges to effective and reliable service delivery, roles of key players and how these roles have been changing over time. We begin by discussing the role of the state in service provision, why some services are harder to provide, or some populations more difficult to serve. Next, we focus on four sectors—drinking water, sanitation, solid waste and public transport. Problems specific to each sector, policies and programs used to address these challenges, to what extent they have been successful and why, and what approaches may work in the future, will be discussed. Innovations in service delivery—clearer incentives for regular service provision, strengthening municipal financing, integrating the private sector and communities into service provision, will be highlighted. Students will study the costs associated with service delivery; service delivery planning; tools used for benchmarking utilities; and innovations in financing services. <a href="http://bit.ly/1bebp5s" target="_blank">Click here to see evaluations, syllabi, and faculty bios</a>